Will using compatible printer cartridges void my warranty?

Major printer manufacturers sell printers at or below cost. They make their profits from selling the cartridges. Formerly, once you bought your expensive new printer you had no choice but to buy one of their cartridges after yours ran dry. By using compatibles you are cutting into their primary source of profit. Because of this, they will threaten to void your warranty if you use compatible cartridges. They are simply trying to protect their own interests anyway they can. It is however strictly ILLEGAL for them to do so. They CANNOT VOID YOUR WARRANTY simply for using compatible cartridges. There is no reason that you should not use compatible cartridges. They work and will save YOU money.

Will I Get the Same Number of Printed Pages From a Compatible Ink Cartridge as an Original Cartridge?

You will get at least the same number of printed pages from compatible Inkjet cartridges as you will get from an OEM Inkjet cartridge. Customers are reporting many, many more pages of print per cartridge over their OEM Inkjet cartridges.

My printer won't recognise the cartridge

The first thing to check is that the cartridge is compatible with the printer in question. If you are unsure, you can always contact us, and we can advise accordingly.

Not being recognized can be caused by the contacts on the cartridge not connecting with your printer.

Try wiping the copper contact plate on the cartridge over with a slightly damp piece of kitchen towel. Make sure the copper plates on the cartridges are dry and place back into the printer. This is a common ‘fix’ for Epson printers.

As with many machines, turning it off and back on again after a few minutes can help it to clear its memory and work again.

When installed run your printers cleaning program 3 to 4 times for best results as this will clean the heads and push the ink through.

If the cartridge is still not recognised turn the printer off, remove the cartridge and reinstall, pushing down firmly on the cartridge to make sure it is properly seated.

If you are still experiencing problems please contact us for further assistance

What is a compatible cartridge?

A compatible cartridge is simply a printer ink cartridge (or toner cartridge) created for a certain range of machines by a third party – not by the initial producer of the printer. They all go through testing and meet stringent quality requirements just like OEM cartridges and work in much the same way, last just as long, and print to just as high a standard, but are almost always considerably cheaper.

What’s the difference between Remanufactured, Refilled, and Compatible cartridges?

‘Remanufactured’ and ‘Refilled’ are simply different names for the same thing. These are recycled cartridges that have been collected by a third party (see our Blog Entry on recycling), cleaned, refilled, and rigorously tested to ensure they meet the same high standards as they did when they were first produced.

A ‘compatible’ cartridge is one that is made entirely afresh, and has not been recycled, produced by a third party for a certain printer.

I’ve just installed four cartridges into my printer, and it won’t recognise them, what can I do?

We recommend replacing cartridges one at a time. It is a common occurance that if all four cartridges are changed at once that the printer rejects them all. It is recommended that you reinstall the empty cartridges, and replace them one at a time with the new ones.

If you cannot find the answer to you query contact us