We recently had a brand new website and you may have to update your password by clicking on "Forgot Password" link on the sign on form.
If the problem persists or you need any clarification or help please contact us.
If you have forgotten your password it is possible to log-on using your user name and have a temporary password emailed to you. You can then change your password to something more memorable by accessing your details.
If you have forgotten your user name please contact us for assistance.
Thank you for your customer loyalty, we really appreciate it.