How and when will my order be delivered?

We offer a FREE Delivery service on all UK orders. This includes all orders for Scottish Highlands, Scottish Islands, Northern Ireland and Channel Islands. In most cases we send orders by First Class Royal Mail 98% of these orders are delivered next working day if ordered before 4.30pm Monday - Thursday. For larger goods or goods of a high value we may choose to send your order by courier, or a combination of both if we feel this is more appropriate.

Do you ship to Europe?

We ship to most members of the EU. Shipping is charged by weight on all non UK orders. This is shown at the checkout before payment is taken. Shipping to Europe is either by international sign for postage or by courier.

I require a VAT receipt with my order, can you provide one?

All orders include a full invoice, which can be used as a VAT receipt. If you need anything else though, please don’t hesitate to contact us.

I haven’t received my order, what’s happened to it?

We make every effort to have your cartridges with you promptly, sending all orders by Royal Mail First Class for free, with most orders arriving the next day. Unfortunately some orders can take up to five working days to arrive.

If your order takes longer than this to arrive then please don’t hesitate to contact us, and we’ll do our utmost to sort out the problem

If you cannot find the answer to you query contact us